Payment methods

International orders

 

 

You can use one of the following methods to pay for your order:

  • Credit cardVisa, MasterCard & American express. Transactions are secure. For extra safety and peace of mind we do not handle online payments ourselves. You are automatically transferred to the secure pages of Alpha bank and this bank handles your payment on our behalf. If for some reason you have difficulty to complete the transaction this way, you may use your credit cards to pay for your order through paypal, even if you do not have an account at paypal.

The use of SSL (Secure Sockets Layer) protocol with 128bit encryption secures your online transactions. All the data transferred (credit card numbers, names, addresses etc), is encrypted and safe. We will appreciate if you notify us in case you encounter problems reaching the page for the online payment. If yoencounter problems reaching the banks page for the online payment you could also use our newer web shop www.mastic.shop

 

  • Paypal. Use paypal for secure online transactions to pay through your account. Even if you do not have a paypal account you could still pay through paypal, using any major credit card. When you are transfered to paypal page, instead of log in please click on the button like the one below: 

 

 Pay with your debit or credit card

if you don't have a PayPal account 

  • Money transfer* to our account. If you decide to use this method please add to the amount sent 3.00 Euro for the commission that Greek banks charge -in addition to the commission that you may have to pay at your bank. For example if your order (goods and postage) is €71.00 Euro you should send €74.00 Euro. If you use this method of payment please consider that your order will be dispatched after the money has been received It usually takes about two working days but in some cases it could take up to 7 business days.  

The money should be sent to:

NATIONAL BANK OF GREECE

ΙΒΑΝ: GR12 0110 4900 0000 4904 4042 031

SWIFT: (BIC) ETHNGRAA    

BENEFICIARY: BENETOS JOHN - GALATOULAS GEORGE Co

Please notify us by email when you send the money.

Please make sure the transaction is in Euro. Do NOT send other currencies.

Sometimes, from Asian countries the wire transfer goes through other countries (often Germany) and there is extra commission and extra charges.

 

If the amount received in our account is less than the requested, the order will be sent with goods worth up to amount received.

*in case we must refund part, or the whole amount, it will not be easy if you chose this method of payment. The refunded money will be sent back to your account but from the amount sent we will deduct all transfer expenses / commissions.